Return Requests
Return instructions
Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
FAQs
If you purchased a regular in-stock item, your order will be shipped out within 24 to 48 hours.
If your purchased a special order item, the handling time is about 5 to 10 business days.
If you purchased a pre-order, the item will ship out as soon as it becomes available and the times may vary.
Please contact us for more specific information or review the listing of the purchased item.
Domestic U.S. shipments usually take 2 to 5 days.
International orders usually take 2 to 4 weeks depending on your location.
Any sensitive Items or boxed products are shipped wrapped in bubble wrap and put in a sturdy box with collectors in mind.
Items such as shirts or hoodies will be shipped in special shipping bags to hide the product inside and minimize the size of the package.
Get in touch 👇
Contact us if you have any questions or issues. We will get back as soon as possible.
